Frequently Asked Questions

This should cover the basics but we’re always here to chat if you want to know more. Drop us a note at or better yet, sign up for a system demo to learn more.

Absolutely! Union seniority can be created and managed inside your ShiftLink account, displaying associated seniority with each staff response. Current clients include staff associated with unions such as ONA, OPSEU, SEIU and CUPE.
Most definitely. One of the core functions of ShiftLink is to segment shift notifications based on location and shift times can be customized to each site, program and/or department.
That depends entirely on your needs as an organization. Profiles can be set up and managed by staff or by you as the employer. It’s your choice but program administrators will always have access to edit and manage staff accounts.
ShiftLink can be set up and customized in as little as 48 hours. Staff training takes no time and we support you before, during and after launch 24/7.
Yes! ShiftLink has an available schedule module that integrates with the core call out system.
It can. Let’s talk about what systems you currently use.
Fees are based on the number of staff using the system. This ensures you have cost certainty each month, with no surprises because of changes in system usage. We also offer not-for-profit discounts. Sign up for a system demo and we can discuss in more detail.